Privacy Policy
Privacy Policy
Last updated: June 7, 2026
This Privacy Policy explains how Tinealer collects, uses, stores, and protects information when you use our gentle tinnitus sound therapy support app.
1. Who we are
Tinealer is a gentle sound therapy support app that provides calming sound sessions, sound preferences, and simple listening routines.
2. Information we collect
We may collect the following information when you use Tinealer:
- Name and email address when you create an account.
- Basic profile information when you sign in with Google.
- Sound preferences, favorite sounds, session duration, and listening history.
- Basic device, browser, and usage information for security and app improvement.
3. Google sign-in information
If you choose to sign in with Google, Tinealer only requests basic account information such as your name, email address, profile image, and Google account identifier.
We use this information only to create your account, let you sign in securely, and connect your saved sound preferences and listening history to your account.
Tinealer does not request access to your Gmail, Google Drive, Google Calendar, Google Contacts, private files, private messages, or any other Google service data.
4. How we use your information
We use your information to:
- Create and manage your account.
- Provide access to the app through secure sign-in.
- Save your sound preferences and listening history.
- Improve app performance, reliability, and user experience.
- Protect the app from misuse, abuse, and security risks.
- Respond to support requests.
5. Sharing of information
We do not sell your personal information.
We may share limited information only in the following cases:
- With trusted service providers that help us run hosting, authentication, storage, analytics, or support.
- When required by law or legal process.
- To protect Tinealer, our users, or the public from fraud, abuse, or security risks.
- With your permission.
6. Google user data
Tinealer's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
We do not use Google user data for advertising, selling user profiles, or unrelated purposes. We also do not allow humans to read Google user data unless it is necessary for security, support, legal compliance, or you have given permission.
7. Data storage and security
We use reasonable technical and organizational measures to protect your information. However, no internet-based service can guarantee complete security.
8. Data retention
We keep your account information while your account is active. We may retain limited information when needed for security, legal, or operational reasons.
9. Account and data deletion
You can request deletion of your account and personal data by contacting us at support@tinealer.com.
You can also visit our Data Deletion page.
10. Third-party services
Tinealer may use trusted third-party services for authentication, hosting, storage, analytics, and support. These services may process limited information only as needed to provide their services to us.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we update it, we will change the date at the top of this page.
12. Contact us
For privacy questions, contact us at: support@tinealer.com